Shifting Into Overdrive: Customer Acquisition for Metlife Auto Direct, 1999 Box AF-R8 Bookmark Highlight Shifting Into Overdrive: Customer Acquisition for Metlife Auto Direct, 1999 Collection Context David M. Rubenstein Rare Book & Manuscript Library Wunderman Archives, 1946-2010 and undatedAccount Files, 1964-2001 and undatedRestricted Materials, 1998-2001Metropolitan Life